Enjoy international cuisine at La Nao, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the bar/lounge, the swim-up bar, or one of 2 poolside bars.

Pets not allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

• Professional property host/manager
• Shield between guests and staff in main contact areas
• Temperature checks are available to guests
• Guest accommodation is sealed after cleaning
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Cashless transactions are available
• Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Car recommended
• Protective clothing is available to guests
• Essential workers only - NO
• Masks are compulsory at the property
• Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
• Contactless check-out is available
• Property confirms they are implementing guest safety measures
• Individually-wrapped food options are available
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available through room service
• Reservation might be required for some facilities onsite
• Commonly-touched surfaces are cleaned with disinfectant