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RESERVATIONS

Sandos Caracol Eco Resort - All Inclusive

Carretera Cancún Chetumal Km. 295, Playa del Carmen, QROO, 77710
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Sandos Caracol Eco Resort - All Inclusive

Carretera Cancún Chetumal Km. 295, Playa del Carmen, QROO, 77710
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  • Superior Select Adults Only
    Superior Select Adults Only
    Superior Select Adults Only
    Superior Select Adults Only
    Superior Select Adults Only

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    Superior Select Adults Only

    1 King Bed or 2 Queen Beds, 420-sq-foot room, balcony with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking

    Book Online OR Call to Book

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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - Plasma TV with satellite channels
    Food and Beverages - Coffee/tea maker, free minibar items, and room service (limited hours)
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers
    Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Smoking And Non-Smoking

    Amenities and Features

    • AC
    • Balcony
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • Iron - ironing board
    • Laptop friendly workstation
    • Minibar (stocked, Complimentary items)
    • Number of beds - 2
    • Phone
    • Room Linens provided
    • Room service - Restricted hours
    • Shampoo
    • Shower only
    • Slippers
    • Smoking And Non Smoking
    • Soap
    • Toilet paper
    • TV - Plasma
    • TV - Satellite Service
  • Pool View 1 Bedroom Suite
    Pool View 1 Bedroom Suite
    Pool View 1 Bedroom Suite
    Pool View 1 Bedroom Suite
    Pool View 1 Bedroom Suite

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    Pool View 1 Bedroom Suite

    1 King Bed and 1 Twin Sofa Bed, 667-sq-foot room, balcony with ocean and pool views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking

    Book Online OR Call to Book

    855-516-1090
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    Room Highlights

    Layout of Pool View 1 Bedroom Suite - Bedroom
    Internet - Free WiFi
    In Room Entertainment - Plasma TV, satellite channels, and iPod dock
    Food and Beverages - Coffee/tea maker, free minibar items, and room service (limited hours)
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers
    Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Need to Know - No cribs (infant beds) or rollaway/extra beds available
    Smoking And Non-Smoking

    Amenities and Features

    • AC
    • Balcony
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • docking station for iPod
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • Iron - ironing board
    • Laptop friendly workstation
    • Minibar (stocked, Complimentary items)
    • No cribs (infant beds)
    • No rollaway/extra beds
    • Number of beds - 2
    • Phone
    • Room Linens provided
    • Room service - Restricted hours
    • Separate bedroom
    • Shampoo
    • Shower only
    • Slippers
    • Smoking And Non Smoking
    • Soap
    • Toilet paper
    • TV - Plasma
    • TV - Satellite Service
  • Pool View Penthouse
    Pool View Penthouse
    Pool View Penthouse
    Pool View Penthouse
    Pool View Penthouse

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    Pool View Penthouse

    1 King Bed and 1 Twin Sofa Bed, 676.1-sq-foot room, balcony with ocean and pool views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking

    Book Online OR Call to Book

    855-516-1090
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    Room Highlights

    Layout of Pool View Penthouse - Bedroom
    Enjoy - Indoor private spa tub
    Internet - Free WiFi
    In Room Entertainment - Plasma TV, satellite channels, and iPod dock
    Food and Beverages - Coffee/tea maker, free minibar items, and room service (limited hours)
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, jetted bathtub
    Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Need to Know - No cribs (infant beds) or rollaway/extra beds available
    Smoking And Non-Smoking

    Amenities and Features

    • AC
    • Balcony
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • docking station for iPod
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • Iron - ironing board
    • Jacuzzi / Jetted bathtub
    • Laptop friendly workstation
    • Minibar (stocked, Complimentary items)
    • No cribs (infant beds)
    • No rollaway/extra beds
    • Number of beds - 2
    • Phone
    • Private hot tub (indoor)
    • Room Linens provided
    • Room service - Restricted hours
    • Separate bedroom
    • Shampoo
    • Shower only
    • Slippers
    • Smoking And Non Smoking
    • Soap
    • Spa jub (Private)
    • Toilet paper
    • TV - Plasma
    • TV - Satellite Service
  • Pool View Superior
    Pool View Superior
    Pool View Superior
    Pool View Superior
    Pool View Superior

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    Pool View Superior

    2 Queen Beds or 1 King Bed, 420-sq-foot room, balcony with ocean and garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking

    Book Online OR Call to Book

    855-516-1090
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - Plasma TV, satellite channels, and iPod dock
    Food and Beverages - Coffee/tea maker, free minibar items, and room service (limited hours)
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower, bathrobes, and free toiletries
    Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Air conditioning and daily housekeeping
    Smoking And Non-Smoking

    Amenities and Features

    • AC
    • Balcony
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary Rollaway - extra beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • docking station for iPod
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • Iron - ironing board
    • Laptop friendly workstation
    • Minibar (stocked, Complimentary items)
    • Number of beds - 2
    • Phone
    • Room Linens provided
    • Room service - Restricted hours
    • Shampoo
    • Shower only
    • Smoking And Non Smoking
    • Soap
    • Toilet paper
    • TV - Plasma
    • TV - Satellite Service
  • Eco Family Suite
    Eco Family Suite
    Eco Family Suite
    Eco Family Suite
    Eco Family Suite

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    Eco Family Suite

    1 King Bed and 1 Twin Bunk Bed, 441-sq-foot room, balcony with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking

    Book Online OR Call to Book

    855-516-1090
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    Check savings and offers

    Room Highlights

    Layout of Eco Family Suite - Bedroom
    Internet - Free WiFi
    In Room Entertainment - Plasma TV with satellite channels
    Food and Beverages - Coffee/tea maker, free minibar items, and room service (limited hours)
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers
    Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Need to Know - No cribs (infant beds) available
    Non-Smoking, renovated in January 2017

    Amenities and Features

    • AC
    • Balcony
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • Iron - ironing board
    • Laptop friendly workstation
    • Minibar (stocked, Complimentary items)
    • No cribs (infant beds)
    • Non Smoking
    • Number of beds - 2
    • Phone
    • Room Linens provided
    • Room service - Restricted hours
    • Shampoo
    • Shower only
    • Slippers
    • Soap
    • Toilet paper
    • TV - Plasma
    • TV - Satellite Service
  • Penthouse Select Adults Only
    Penthouse Select Adults Only
    Penthouse Select Adults Only
    Penthouse Select Adults Only
    Penthouse Select Adults Only

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    Penthouse Select Adults Only

    1 King Bed and 1 Twin Sofa Bed, 667-sq-foot room, balcony with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking

    Book Online OR Call to Book

    855-516-1090
    clock
    Check savings and offers

    Room Highlights

    Layout of Penthouse Select Adults Only - Bedroom
    Internet - Free WiFi
    In Room Entertainment - Plasma TV with satellite channels
    Food and Beverages - Coffee/tea maker, free minibar items, and room service (limited hours)
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers
    Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking

    Amenities and Features

    • AC
    • Balcony
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • Iron - ironing board
    • Laptop friendly workstation
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Number of beds - 2
    • Phone
    • Room Linens provided
    • Room service - Restricted hours
    • Shampoo
    • Shower only
    • Slippers
    • Soap
    • Toilet paper
    • TV - Plasma
    • TV - Satellite Service
  • Deluxe Select Adults Only
    Deluxe Select Adults Only
    Deluxe Select Adults Only
    Deluxe Select Adults Only
    Deluxe Select Adults Only

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    Deluxe Select Adults Only

    1 King Bed and 1 Twin Sofa Bed, 441-sq-foot room, balcony with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking

    Book Online OR Call to Book

    855-516-1090
    clock
    Check savings and offers

    Room Highlights

    Enjoy - Indoor private spa tub
    Internet - Free WiFi
    In Room Entertainment - Plasma TV with satellite channels
    Food and Beverages - Coffee/tea maker, free minibar items, and room service (limited hours)
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers
    Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Smoking And Non-Smoking

    Amenities and Features

    • AC
    • Balcony
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • Iron - ironing board
    • Laptop friendly workstation
    • Minibar (stocked, Complimentary items)
    • Number of beds - 2
    • Phone
    • Private hot tub (indoor)
    • Room Linens provided
    • Room service - Restricted hours
    • Shampoo
    • Shower only
    • Slippers
    • Smoking And Non Smoking
    • Soap
    • Spa jub (Private)
    • Toilet paper
    • TV - Plasma
    • TV - Satellite Service
  • Eco Family Penthouse
    Eco Family Penthouse
    Eco Family Penthouse
    Eco Family Penthouse
    Eco Family Penthouse

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    Eco Family Penthouse

    1 King Bed and 1 Large Twin Bunk Bed, 689-sq-foot room, balcony with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking

    Book Online OR Call to Book

    855-516-1090
    clock
    Check savings and offers

    Room Highlights

    Layout of Eco Family Penthouse - 2 bedrooms
    Internet - Free WiFi
    In Room Entertainment - Plasma TV with satellite channels
    Food and Beverages - Coffee/tea maker, free minibar items, and room service (limited hours)
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers
    Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Need to Know - No cribs (infant beds) available
    Non-Smoking

    Amenities and Features

    • AC
    • Balcony
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • Iron - ironing board
    • Laptop friendly workstation
    • Minibar (stocked, Complimentary items)
    • No cribs (infant beds)
    • Non Smoking
    • Number of beds - 2
    • Phone
    • Room Linens provided
    • Room service - Restricted hours
    • Separate bedroom
    • Shampoo
    • Shower only
    • Slippers
    • Soap
    • Toilet paper
    • TV - Plasma
    • TV - Satellite Service
  • Eco Family Superior
    Eco Family Superior
    Eco Family Superior
    Eco Family Superior
    Eco Family Superior

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    Eco Family Superior

    1 King Bed and 1 Twin Bunk Bed, 322-sq-foot room, balcony with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking

    Book Online OR Call to Book

    855-516-1090
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - Plasma TV with satellite channels
    Food and Beverages - Coffee/tea maker, free minibar items, and room service (limited hours)
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers
    Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Need to Know - No cribs (infant beds) available
    Non-Smoking, renovated in January 2017

    Amenities and Features

    • AC
    • Balcony
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • Iron - ironing board
    • Laptop friendly workstation
    • Minibar (stocked, Complimentary items)
    • No cribs (infant beds)
    • Non Smoking
    • Number of beds - 2
    • Phone
    • Room Linens provided
    • Room service - Restricted hours
    • Shampoo
    • Shower only
    • Slippers
    • Soap
    • Toilet paper
    • TV - Plasma
    • TV - Satellite Service

ABOUT THE HOTEL

About Sandos Caracol Eco Resort - All Inclusive Hotel

Hotel Location & Nearby Attractions

Located in Playa del Carmen (Grand Coral), Sandos Caracol Eco Resort - All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Avenida. This all-inclusive property is 6.1 mi (9.8 km) from Quinta Alegría Shopping Mall and 6.3 mi (10.1 km) from Central Square.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 5 spa tubs, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business, Other Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the property's 9 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Renovations

The property will be renovating from November 7 2024 to November 11 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the property will make every effort to minimize noise and disturbance.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 956 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pet Policy for Sandos Caracol Eco Resort - All Inclusive
If you are thinking of bringing your pet and want to know if pets are allowed at Sandos Caracol Eco Resort - All Inclusive, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Sandos Caracol Eco Resort - All Inclusive are listed below.

Pets not allowed

Additional Hotel Details
  • Professional property host/manager
  • Shield between guests and staff in main contact areas
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • LGBTQ friendly
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Individually-wrapped food options are available
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff wears personal protective equipment
  • Travelife
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
  • Commonly-touched surfaces are cleaned with disinfectant
  • No elevators

HOTEL LOCATION

Nearest airport and around Sandos Caracol Eco Resort - All Inclusive
- Playa del Carmen, QROO Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Playa Xcalacoco - 1 km / 0.6 mi
Gran Coyote Golf - 2 km / 1.2 mi
Punta Esmeralda Beach - 2.8 km / 1.7 mi
Playa 88 - 3.5 km / 2.2 mi
Guadalupe Church - 3.8 km / 2.4 mi
Playa Avenida Colosio - 3.9 km / 2.4 mi
Coco Beach - 4.5 km / 2.8 mi
28 de Julio Square - 4.7 km / 2.9 mi
Quinta Avenida - 4.8 km / 3 mi
Mario Villanueva Stadium Madrid - 4.9 km / 3 mi
Playa del Carmen Main Beach - 5.2 km / 3.2 mi
El Camaleón Mayakoba Golf Course - 5.9 km / 3.7 mi
Temazcal Natura - 8.4 km / 5.2 mi
Plaza Las Americas - 8.8 km / 5.5 mi
Mamitas Beach - 9.3 km / 5.8 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 39.9 km / 24.8 mi
Cancun Intl. Airport (CUN) - 52.3 km / 32.5 mi

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Sandos Caracol Eco Resort - All Inclusive Hotel